With Ecommerce maintaining a steady foothold in the retail sales market as indicated by its sizable share of total sales for 2015 at more than a third, as well as 14.6% growth over 2014, online merchants increasingly identify order fulfillment and warehouse management process optimizations as an essential undertaking for the long-term success of their business. This even more so in recent times with the magnitude of orders growing, and sellers increasing their SKU count across online sales channels in an attempt to capture buyers’ attentions.
Shipping out the wrong product is guaranteed to result in a poor buying experience, customer service issues including returns or refunds, additional shipping costs, and worst of all negative feedback on your seller account. All in all, not a workflow to be experiencing difficulties with as we’re nearing another holiday season. A true and tried verification process includes the use of barcodes to scan products as they’re moved from stage to stage within the warehouse. Barcodes may already be included on your products in the form of a UPC. Alternatively, they can be generated through a Solid Commerce application based on your products’ SKUing convention and stickered onto the box. You’ll also want to have a simple USB or wireless barcode scanner available. Motorola/Symbol is a common brand used by merchants.
The Solid Commerce shipping application offers a streamlined “Scan and Ship” approach to continuously ensure the right product is shipped with the right order.
The process works as follows: once products are picked from the warehouse and dropped off at the shipping station, the shipper can either scan the product’s barcode or the Order ID barcode located on an item’s accompanying Packing Slip into the shipping application (Yes, Solid Commerce will automatically include the barcode on your customized packing slip). When scanning the product’s barcode, the system will search all orders for that product, return the oldest unshipped order, and load a confirmation window with the full order details. If the order contains multiple products, those additional items will be displayed and available to be scanned. Scanning an incorrect barcode presents a warning, and prevents the system from proceeding to label printing. As soon as the label is printed, the order is marked as shipped, with the shipment and tracking details automatically communicated back to the sales channel by Solid Commerce. While simple in nature, it’s an effective solution for online merchants who want to take the guesswork out of their shipping process.
Beyond implementing barcoding for fulfillment purposes they are also utilized for warehouse management activities. Receiving inventory into stock, put-a-way, cycle counting, and advanced picking functionalities are but a few of the features implemented by merchants as a means of introducing a higher level of automation to their business processes. Via a new and improved Barcoders.com to Solid Commerce integration, merchants are now able to maintain a better handle on their physical inventory in the warehouse, while synchronizing those physical counts with a significant number of integrated sales channels.
Visit Solidcommerce.com today to learn more about how Solid Commerce can help automate your operations and improve customer satisfaction so you can focus on continuing to grow your business!