Solid Commerce / Pricing
Choose what you need.
Know what you’ll pay.
Pick your product, add your expected usage, and see a monthly estimate. Simple prices that follow the work we do for you.
- 1Choose your product
- 2Estimate your usage
- 3Continue to registration
Optional expert assistance
Onboarding and training, with an expert by your side.
Add expert assistance on demand, during onboarding or anytime later.
Get help with setup, team training, and your commerce workflows, remotely or on-site. Guided onboarding is available through remote session packages; on-site assistance is scoped and quoted separately.
One remote session
$150
45 minutes with an expert
Remote session package
$500
4 × 45-minute sessions
Priority support SLAs and custom development are quoted separately.
Included support and maintenance: fixing product issues (break/fix), ongoing product maintenance, outage assistance, and billing help are included. Expert sessions are optional and separate from your software estimate.
A little more clarity
Good questions.
Straight answers.
Do Takeoff Answers or API & Agents require a Commerce subscription?
No. Takeoff Answers and API & Agents are each available independently. Both products are also included with every Commerce Platform plan, along with all platform features.
What is included with every Commerce Platform plan?
Growth, Scale, and Enterprise include all platform features, API & Agents, and Takeoff Answers, with no separate subscriptions for the included products. Each plan includes 100 Takeoff replies per month; additional replies cost $0.15 each and use a prepaid balance. API posts count toward your plan’s post allowance. Plans differ in included post usage, with Enterprise configurations subject to agreed requirements.
What does each usage price cover?
A Takeoff reply includes its LLM calls, order lookups, and processing. An image manipulation includes its model and processing costs. An inventory sync post includes the compute needed to process and transmit it. Calling an operation through the API adds no API-request fee. Work already included in a reply or image price does not receive another post charge. There are no separate CPU, RAM, runtime, or infrastructure charges.
How do prepaid balances work?
AutoReply message usage is prepaid, with optional automatic recharge. If prepaid funds are exhausted and recharge is unavailable, new paid message activity pauses until funds are added. Shipping and insurance use separate prepaid balances and are outside these software estimates. Commerce and API post usage is billed monthly in arrears.
What can change my estimate?
Your selected plan and actual usage determine the estimate. Successfully transmitted retries and other posts beyond the activities you estimated can increase usage. Connecting a sales account has no separate fee or plan limit; the transmissions it generates count toward post usage. Enterprise estimates use the starting configuration, with final pricing subject to agreed requirements.