Solid Commerce

Ask your business anything. Get answers instantly.

You're exporting CSVs from five dashboards, stitching them in a spreadsheet, and the data is already stale by the time you present it. What if you could just ask?

The Problem

Ecommerce data is scattered across every marketplace, every channel, every vendor, and every carrier — each with their own reporting format, their own metrics, and their own export process. Your team spends hours pulling reports, reconciling numbers, and building spreadsheets just to answer basic questions: Which products are actually profitable after fees? Which channel is growing fastest? Where are we losing money on shipping? By the time you have the answer, the window to act has closed. Traditional BI tools require dedicated analysts to build dashboards, write queries, and maintain data pipelines — complexity that most ecommerce operations teams can't justify.

How We Solve It

Solid Commerce centralizes all your operational data — sales, orders, inventory, fees, shipping costs, returns, vendor costs — into one unified data layer. Then our AI BI Bot lets anyone on your team ask questions in plain English and get instant, data-driven answers. No query language. No dashboard building. No waiting for an analyst. Ask 'What are my top 10 products by margin this month?' or 'Which marketplace has the highest return rate for electronics?' and get the answer with supporting data in seconds. Need recurring reports? Schedule automated delivery to your inbox — daily, weekly, or monthly. Want to monitor specific KPIs? Set up real-time alerts for margin changes, velocity shifts, or inventory thresholds. Every report, every insight, every alert draws from the same real-time operational data that powers your listings, orders, and fulfillment — so your intelligence is always current, never stale.

Key Benefits

Ask in Plain English, Get Data-Driven Answers

The AI BI Bot understands natural language. Ask 'Show me margin trends for my top 50 SKUs this quarter' and get instant results — no SQL, no pivot tables, no analyst required.

Unlimited Custom Reporting — No Limits, No Templates

Build any report you can imagine. There are no pre-set templates restricting what you can analyze. If the data exists in your operations, you can query it, visualize it, and act on it.

Real-Time Data, Not Yesterday's Exports

Every insight draws from the same live operational data that powers your orders, inventory, and listings. No CSV exports, no overnight ETL jobs, no reconciliation lag.

Automated Reports & Alerts On Your Schedule

Schedule reports to land in your inbox — daily sales summaries, weekly margin analysis, monthly channel performance. Set alerts for anomalies: margin drops, velocity spikes, fee increases.

What You Get

AI BI Bot — ask questions about your business in natural language

SKU-level profitability tracking (revenue, COGS, fees, shipping, returns)

Cross-marketplace performance comparison in one view

Fee leakage detection — surface hidden marketplace fees and FBA overcharges

Channel profitability analysis — compare true margins by marketplace

Sales velocity and inventory turnover dashboards

Product-level and category-level margin drill-downs

Automated scheduled reports — daily, weekly, monthly delivery

Custom KPI alerts for margin, velocity, inventory, and fee anomalies

Vendor cost tracking and purchase order analytics

Return rate analysis by product, channel, and reason code

Advertising ROI integrated with operational profitability (ACOS + true margin)

Agent-delivered insights via Slack, Teams, Email, SMS, or WhatsApp

Plug-and-play connectivity to hundreds of external systems

Exportable data for external BI tools (CSV, API)

Answers in seconds, not hoursZero manual report buildingReal-time operational data

Ready to solve business intelligence & insights?

Request access, connect your channels, and see results in days — not months.

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