Move from reactive firefighting to proactive e-commerce operations — and get 50X more done.
Every hour your team spends reacting is an hour they're not improving the business. Here's what changes when the agent can triage, resolve, and escalate inside your guardrails.
It watches your entire operation — inventory levels, pricing gaps, fulfillment SLAs, buyer messages — then triages and resolves issues inside your guardrails or brings you the decisions that need approval.
📡
Monitors
Every channel, every metric, every SLA threshold — watched around the clock without anyone asking.
⚡
Decides
Applies your rules and business logic to determine the right action — reprice, reorder, reroute, escalate.
✅
Acts
Executes approved actions across every connected system — marketplaces, ERPs, shipping, accounting — and escalates higher-risk decisions.
Not a chatbot. Not a dashboard. An operations workforce that works around the clock so you don't have to.
Talk to Your Operations
Message your agent via Email, Slack, Microsoft Teams, WhatsApp, or SMS. Ask questions, give instructions, get updates — in the tool you already use.
Automated Reports & Resolution
Schedule competitive analysis, top sellers, margin reports, replenishment actions, and issue summaries. Routine exceptions can be resolved automatically; higher-risk work is escalated for approval.
Omni-Channel Command Center
Control eBay, Walmart, Amazon, Shopify, and 40+ channels from a single conversation. List, reprice, fulfill, and resolve — without logging into each marketplace.
Instant Buyer Communication
Your agent reads, understands, and responds to customer emails automatically — accurately, on-brand, and fast enough to protect your seller metrics.
Expert Guidance & Best Practices
Get marketplace-specific advice on demand: listing optimization, pricing strategy, SEO, policy compliance. Like having a senior e-commerce consultant on call 24/7.
Extensible with Any Tool
Connect industry-leading solutions as agent skills — shipping, accounting, analytics, advertising. Your agent integrates them so you don't have to.
Continuous AEO & PPC Optimization
Your agent monitors Agentic Engine Optimization signals and PPC performance around the clock — adjusting bids, refreshing listings, and reallocating spend to whatever's converting right now.
Automated Price Management
Repricing rules that respect your margin floors, MAP policies, and competitive position. Your agent watches every channel and acts in seconds — not the next manual review cycle.
Orchestrate Your Team's Activities
Route exceptions to the right person, surface what needs human judgment, and keep the rest moving autonomously. Your agent coordinates the work so your team focuses on what only they can do.
Automate the work, keep the judgment. Your team defines the events, schedules, goals, permissions, and approval gates.
Automate any workflow based on your choice of events or a run schedule. The agent can triage, execute approved actions, resolve routine issues, and route exceptions to the right owner.
Set the goal. The agent continuously reads outputs, updates inputs, and improves toward that goal with granular guardrails on data access, actions, approvals, and spend.
Stay in control of what your team and agents are doing. Box and secure each engagement with RBAC, scoped permissions, approval gates, and audit trails.
Your agent isn't locked into what we built. Tap into a growing catalog of skills published by top builders — repricing strategies, channel optimizations, accounting bridges, advertising automations, and more — used by leading online merchants.
Need something custom? Bring your own. Any MCP-compatible skill plugs in instantly — no integration project, no engineering ticket. Install, scope its access, and it's live for your agent.
🛒
Marketplace Operations
Listing optimization, repricing, buy box monitoring, account health.
📦
Fulfillment & Logistics
Routing rules, carrier selection, label automation, returns flow.
📊
Analytics & Reporting
Margin breakdowns, channel ROI, replenishment recommendations, executive briefings.
📣
Advertising & Growth
PPC bid optimization, AEO signals, promotion scheduling, audience targeting.
💬
Customer Operations
Auto-reply across channels, sentiment routing, buyer message triage.
🔌
Bring Your Own
Any MCP-compatible skill plugs in. Custom or off-the-shelf — your agent uses it.
50X
Faster task completion
24/7
Always-on triage & resolution
40+
Channel & tool integrations
Minutes
Not hours, to generate reports
No new tool to learn. No new tab to open. Reach your agent from the systems you already use — whether you're at your desk, in a meeting, or on the move.
Web App
Full control from the Solid Commerce dashboard — reports, actions, and conversations in one place.
Slack
Get updates and give instructions without leaving the channels your team already lives in.
Microsoft Teams
Integrated into your enterprise workspace. Ask, instruct, and review — right from Teams.
Send your agent an email like you would a colleague. It reads, understands, and acts.
SMS
Text your agent from anywhere. Check inventory, trigger a report, or approve an action on the go.
Manage your operations from your phone, wherever you are in the world.
Connect your channels
Link your marketplaces, webstores, and tools in minutes.
Tell the agent what matters
Set your priorities: SLAs, margins, inventory thresholds, reporting cadence.
Watch it work
Your agent starts monitoring, resolving, acting, and reporting. You stay in control.
See how the Solid Commerce AI Agent transforms your daily operations — from reactive alerting to controlled resolution.
